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File #: AM No. 21-038   
Type: Consent Item Status: Passed
File created: 2/12/2021 In control: City Council
On agenda: 3/16/2021 Final action: 3/16/2021
Title: Approval of City of Redmond Utilities Strategic Plan
Attachments: 1. Agenda Memo, 2. Attachment A: City Council Final Issues Matrix, 3. Attachment B: Final Draft Utilities Strategic Plan

TO: Members of the City Council

FROM: Mayor Angela Birney

DEPARTMENT DIRECTOR CONTACT(S):

Public Works

Dave Juarez

425-556-2733

 

DEPARTMENT STAFF:

Public Works

Anne Dettelbach

Senior Planner

Public Works

Steve Hitch

Interim EUSD Division Manager

Public Works

Andy Rheaume

Maintenance Manager

 

 

TITLE:

title

Approval of City of Redmond Utilities Strategic Plan

OVERVIEW STATEMENT:

recommendation

City of Redmond Utilities staff developed a City of Redmond Utilities Strategic Plan.  The Utilities Strategic Plan provides a roadmap that will direct utility activities through 2050. The Plan builds on the Utilities Strategic Framework that was discussed and supported by the City Council in Fall 2019.  It includes a shared mission statement, six key overarching objectives, supporting strategies, and associated performance measures and targets.

body

  Additional Background Information/Description of Proposal Attached

 

 

REQUESTED ACTION:

 

  Receive Information                                            Provide Direction                                            Approve

 

 

REQUEST RATIONALE:

 

                     Relevant Plans/Policies:

The Utilities Strategic Plan will support implementation of the Redmond Comprehensive Plan, the City of Redmond 2021-22 Budget, the Community Strategic Plan, the Environmental Sustainability Action Plan, and the 2020 Climate Emergency Declaration.  The Plan will provide guidance that informs the development of Water, Wastewater, and Stormwater Utility functional plans, and the Solid Waste Master Plan and contracts.

                     Required:

N/A

                     Council Request:

N/A

                     Other Key Facts:

N/A

 

 

OUTCOMES:

The City of Redmond Utilities Strategic Plan will guide utility work from now until 2050. The plan includes a single mission statement for all four City-run utilities, and operating principles created to complement the City’s Values. It identifies six objectives that the Utilities must achieve to ensure the City continues to provide high quality utility services to the Redmond community.  These include:

                     Safely and responsibly manage City utility assets.

                     Protect and restore the natural environment.

                     Provide outstanding customer support and equitable services.

                     Be the employer of choice for Utility staff.

                     Coordinate City programs and processes to prepare for the future.

                     Demonstrate regional leadership.

 

Each objective is accompanied by a set of specific strategies. There are 20 strategies in total. Each strategy includes a performance target that defines a desired outcome and a performance measure that will enable the City to evaluate our success in achieving that outcome.  These strategies, performance measures and targets will be evaluated during 2021.  Utility staff will provide a report to Council in early 2022 on progress toward performance targets.

 

COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:

 

                     Timeline (previous or planned):

January 2020-Community Survey on the Utilities Strategic Framework

September 2020-Community Survey on the Utilities Strategic Plan

                     Outreach Methods and Results:

The City used the LetsConnect Redmond website to conduct the community surveys.   The first survey received 200 visitors, with 40 individuals participating in the survey. The second community survey was viewed by 260 visitors and completed by 55 individuals.

                     Feedback Summary:

Overall, feedback indicated that the Redmond community supports the Utilities’ proposed Mission, key objectives, and targeted 2-year actions. Survey findings are summarized in an appendix to the Utilities Strategic Plan. 

 

 

BUDGET IMPACT:

 

Total Cost:

Key actions to implement the Utilities Strategic Plan in the current biennium have been approved for funding as part of the adopted City of Redmond 2021-22 Budget.

 

Approved in current biennial budget:                                            Yes                                            No                                            N/A

 

Budget Offer Number:

N/A

 

Budget Priority:

Healthy and Sustainable; Capital Investment Program

 

Other budget impacts or additional costs:                       Yes                                            No                                            N/A

If yes, explain:

N/A

 

Funding source(s):

The Stormwater, Water, and Wastewater Utilities are funded by enterprise funds that receive their revenue from utility customers. The Solid Waste/Recycling Utility is funded by a special revenue fund that also receives its revenue from customers paying for that service.

 

Redmond utilities often leverage the use of State and local grants to help pay for programmatic actions and capital investments.

 

Budget/Funding Constraints:

N/A

 

  Additional budget details attached

 

 

COUNCIL REVIEW:

 

Previous Contact(s)

Date

Meeting

Requested Action

6/9/2020

Committee of the Whole - Planning and Public Works

Receive Information

11/10/2020

Committee of the Whole - Planning and Public Works

Receive Information

1/26/2021

Study Session

Receive Information

2/9/2021

Committee of the Whole - Planning and Public Works

Receive Information

 

Proposed Upcoming Contact(s)

Date

Meeting

Requested Action

N/A

None proposed at this time

N/A

 

Time Constraints:

Implementation of the Utilities Strategic Plan, as supported by the approved biennial budget, is underway.

 

 

ANTICIPATED RESULT IF NOT APPROVED:

If the Utilities Strategic Plan is not approved by Council, staff will look for alternate ways to prioritize, coordinate, and focus utility actions and strategic directions.

 

 

ATTACHMENTS:

Attachment A: City Council Final Issues Matrix

Attachment B: Final Draft Utilities Strategic Plan (2/20/2021)