TO: Members of the City Council
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
|
Parks |
Loreen Hamilton |
425-556-2336 |
DEPARTMENT STAFF:
|
Parks |
Zach Houvener |
Deputy Parks Director |
TITLE:
title
Approval of Consultant Services Agreement, with Stepherson and Associates Communications, in the Amount of $74,600, for Teen Services Engagement
OVERVIEW STATEMENT:
recommendation
The City is planning a comprehensive engagement process to better understand and support the needs of Redmond’s current and future teens. This scope will focus on gathering input from teens, families, and community members to identify what teens need, how to best serve their interests, and where services are needed most. The City has been working with Stepherson and Associates (S&A) since October 2024 on this project, and this represents phase two of the process.
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☐ Additional Background Information/Description of Proposal Attached
REQUESTED ACTION:
☐ Receive Information ☐ Provide Direction ☒ Approve
REQUEST RATIONALE:
• Relevant Plans/Policies:
PARCC Plan, Communications and Community Involvement Plan
• Required:
Council approval is required for contracts exceeding $50,000.
• Council Request:
N/A
• Other Key Facts:
N/A
OUTCOMES:
S&A will be providing ongoing weekly coordination meetings, content for community outreach, materials development, community engagement (including tabling at community events, briefings with community members, RYPAC co-creation workshop, and community meeting), along with final reporting and analysis.
COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:
• Timeline (previous or planned):
Phase 1: S&A conducted stakeholder interviews that included project core team, former teen center directors, and RYPAC chair and co-chairs.
Phase 2: Comprehensive community outreach will be conducted including:
• Digital:
o Content creation/updates to www.redmond.gov/TeenServices
o Questionnaire hosted on LetsConnectRedmond.gov/TeenServices
o Supporting materials development (News Releases, eNews, social media, etc.)
• In-Person:
o Eight (8) tabling sessions at community events
§ Two of the events will be Live Music nights. Tabling will be identified with the goal of reaching target audiences with representation from across Redmond’s neighborhoods.
o Four (4) briefings
o One (1) RYPAC workshop
o One (1) community meeting for teen services
• Reporting:
o Reporting will include feedback heard for both teen services and facilities.
• Outreach Methods and Results:
Both digital, and in-person outreach methods.
• Feedback Summary:
Summary will be available at the end of Phase 2 in Summer 2025
BUDGET IMPACT:
Total Cost:
$74,600
Approved in current biennial budget: ☒ Yes ☐ No ☐ N/A
Budget Offer Number:
0000311
Budget Priority:
Vibrant and Connected
Other budget impacts or additional costs: ☐ Yes ☒ No ☐ N/A
If yes, explain:
N/A
Funding source(s):
General Fund
Budget/Funding Constraints:
One-time service enhancement approved in the 2025-2026 budget
☐ Additional budget details attached
COUNCIL REVIEW:
Previous Contact(s)
|
Date |
Meeting |
Requested Action |
|
4/8/2025 |
Committee of the Whole - Finance, Administration, and Communications |
Receive Information |
Proposed Upcoming Contact(s)
|
Date |
Meeting |
Requested Action |
|
N/A |
None proposed at this time |
N/A |
Time Constraints:
Phase 1 of the contract has been exhausted; approval needed on Phase 2 before May 2025
ANTICIPATED RESULT IF NOT APPROVED:
Delays in engagement/outreach for teen services project.
ATTACHMENTS:
Attachment A_Contract Phase 2_Teen Services Engagement_Revised
Attachment B_Consulting Services Agreement Stepherson and Associates Phase 2