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File #: CM 26-140   
Type: Committee Memo Status: Agenda Ready for Committee of the Whole
File created: 2/23/2026 In control: Committee of the Whole - Finance, Administration, and Communications
On agenda: 3/10/2026 Final action:
Title: UKG Pro Extension - Additional Launch Support
Attachments: 1. Agenda Memo, 2. Attachment A: UKG Service Request Order, 3. Attachment B: Original UKG Pro Statement of Work
Date Action ByActionResultAction DetailsMeeting DetailsVideo
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TO: Committee of the Whole - Finance, Administration, and Communications

FROM: Mayor Angela Birney

DEPARTMENT DIRECTOR CONTACT(S):

Human Resources

Cathryn Laird

425-556-2125

Technology and Information Services

Michael Marchand

425-556-2173

 

DEPARTMENT STAFF:

Technology and Information Services

Courtney Miller

Technology Project Manager

Human Resources

Kseniya Daly

Deputy HR Director

Technology and Information Services

Carmen Hall

Project Mgmt Office Manager

 

 

TITLE:

title

UKG Pro Extension - Additional Launch Support

 

OVERVIEW STATEMENT:

recommendation

Implementing UKG Pro will bring a modern Human Resource Information System (HRIS) to the City, strengthening operational efficiency, expanding employee self-service capabilities, and ensuring a secure, reliable platform. The contract extension secures additional UKG support during launch to help ensure the system is fully aligned with City of Redmond policies, payroll procedures, and collective bargaining agreements.

body

  Additional Background Information/Description of Proposal Attached

 

 

REQUESTED ACTION:

 

  Receive Information                                            Provide Direction                                            Approve

 

 

REQUEST RATIONALE:

 

                     Relevant Plans/Policies:

2025/2026 BTIP

                     Required:

N/A

                     Council Request:

N/A

                     Other Key Facts:

N/A

 

 

OUTCOMES:

UKG Pro benefits include:

                     Integration of Core HR & Payroll with existing Timekeeping

                     Increased self-service options for employees and managers for HR processes

                     Streamlined Payroll processes with improved reporting and reduction of manual processes

                     Eliminate risk associated with an outdated system (current system end of life 2027)

 

 

COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:

 

                     Timeline (previous or planned):

N/A

                     Outreach Methods and Results:

N/A

                     Feedback Summary:

N/A

 

 

BUDGET IMPACT:

 

Total Cost:

The cost for additional UKG launch support is $75,000 through April 2026, followed by $25,000 for each additional month beyond April. The total request is $225,000, allowing for resource coverage through October. Actual spend will depend on final launch date.  

 

Approved in current biennial budget:                                            Yes                                            No                                            N/A

 

Budget Offer Number:

362

 

Budget Priority:

Strategic and Responsive

 

Other budget impacts or additional costs:                       Yes                                            No                                            N/A

If yes, explain:

N/A

 

Funding source(s):

Costs associated with the implementation will come from the 2025/2026 BTIP

 

Budget/Funding Constraints:

N/A

 

  Additional budget details attached

 

 

COUNCIL REVIEW:

 

Previous Contact(s)

Date

Meeting

Requested Action

N/A

Item has not been presented to Council

N/A

 

Proposed Upcoming Contact(s)

Date

Meeting

Requested Action

3/10/2026

Committee of the Whole - Finance, Administration, and Communications

Provide Direction

 

Time Constraints:

Current Core HR/Payroll solution will be de-supported in Q1 2027.

 

 

ANTICIPATED RESULT IF NOT APPROVED:

If the change order is not approved, the City would be unable to complete implementation.

 

 

ATTACHMENTS:

Attachment A: UKG Service Request Order

Attachment B: Original UKG Pro Statement of Work