TO: Members of the City Council
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
|
Fire |
Adrian Sheppard, Fire Chief |
425-556-2201 |
DEPARTMENT STAFF:
|
Fire |
Rich Gieseke |
Assistant Fire Marshal |
TITLE:
title
Adoption of Ordinance RMC 9.52 Relating to the Misuse of 911 Emergency Call System
a. Ordinance No. 3078: An Ordinance of the City of Redmond, Washington, Adding RMC 9.52, Misuse of 911 Emergency Call System to Provide Definitions and Penalties for the Misuse of 911 Emergency Services
OVERVIEW STATEMENT:
recommendation
This ordinance is to provide the ability for cost recovery related to the misuse of 911 emergency call system.
body
☒ Additional Background Information/Description of Proposal Attached
REQUESTED ACTION:
☐ Receive Information ☐ Provide Direction ☒ Approve
REQUEST RATIONALE:
• Relevant Plans/Policies:
Community Strategic Plan, Public Safety Objective #1.
• Required:
Ordinances require City Council approval.
• Council Request:
N/A
• Other Key Facts:
Recent excessive misuse of the 911 call system for non-emergency events has engaged and expended limited public safety resources.
OUTCOMES:
The 911 system is intended to efficiently deal with emergencies in the community. Calls for emergency services when no emergency exists place a burden on limited resources and can better addressed through non-emergency response programs such as Mobile Integrated Health (MIH) and the 211 Community Information line. Misuse of the 911 system as defined by this ordinance is more than 5 calls in 90 days when no emergency exists. This ordinance allows for cost recovery related to the misuse of the 911 emergency call system. Additional language has been provided to address concerns raised by the Public Safety committee on potential impacts to vulnerable populations and the potential for use as a revenue source. The desired outcome of this language is to encourage the small portion of the population who misuse the 911 system to get the assistance they need in the most efficient and appropriate way.
COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:
• Timeline (previous or planned):
N/A
• Outreach Methods and Results:
Outreach and education will be provided by fire and police personnel to individuals who are identified as high frequency users of the 911 call system for non-appropriate situations.
• Feedback Summary:
N/A
BUDGET IMPACT:
Total Cost:
N/A
Approved in current biennial budget: ☐ Yes ☐ No ☒ N/A
Budget Offer Number:
N/A
Budget Priority:
N/A
Other budget impacts or additional costs: ☐ Yes ☒ No ☐ N/A
If yes, explain:
N/A
Funding source(s):
N/A
Budget/Funding Constraints:
N/A
☐ Additional budget details attached
COUNCIL REVIEW:
Previous Contact(s)
|
Date |
Meeting |
Requested Action |
|
2/15/2022 |
Committee of the Whole - Public Safety and Human Services |
Approve |
|
3/15/2022 |
Committee of the Whole - Public Safety and Human Services |
Approve |
Proposed Upcoming Contact(s)
|
Date |
Meeting |
Requested Action |
|
N/A |
None proposed at this time |
N/A |
Time Constraints:
N/A
ANTICIPATED RESULT IF NOT APPROVED:
Continued expenditures of limited public safety resources without the ability to recover associated costs.
ATTACHMENTS:
Attachment A: Code Ordinance Proposal RMC 9.52