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File #: AM No. 24-075   
Type: Staff Report Status: Presented
File created: 4/29/2024 In control: City Council
On agenda: 6/4/2024 Final action:
Title: Tourism Strategic Plan Adoption
Attachments: 1. Agenda Memo, 2. Attachment A_May 21 Staff Report Presentation, 3. Attachment B_DRAFT Vision, Goals, and Initiatives (April 24, 2024), 4. Attachment C: Tourism Strategic Plan Final Draft, 5. Attachment D: Letter of Support, 6. Attachment E: TPA and Hotel Partners, 7. Attachment F: Short Term Rental Map, 8. Attachment G: DMO Option - Organization Chart

TO: Members of the City Council

FROM: Mayor Angela Birney

DEPARTMENT DIRECTOR CONTACT(S):

Planning and Community Development

Carol Helland

425-556-2107

 

DEPARTMENT STAFF:

Planning and Community Development

Jackie Lalor

Tourism Program Administrator

Planning and Community Development

Philly Marsh

Economic Development Manager

Planning and Community Development

Seraphie Allen

Planning Deputy Director

 

 

TITLE:

title

Tourism Strategic Plan Adoption

 

OVERVIEW STATEMENT:

recommendation

In October of 2023, Council approved a consultant contract with InterVistas Consulting USA LLC, to work with staff to develop Redmond’s first Tourism Strategic Plan. The plan development included broad stakeholder engagement, vision discussion and creation, and formulating goals and related initiatives for stakeholder feedback, prioritization, and industry ranking based on various criteria. This plan is intended to align collective tourism efforts among various stakeholders and serve as direction for Redmond’s tourism strategy for a minimum of five years.

body

  Additional Background Information/Description of Proposal Attached

 

 

REQUESTED ACTION:

 

  Receive Information                                            Provide Direction                                            Approve

 

 

REQUEST RATIONALE:

 

                     Relevant Plans/Policies:

The Tourism Strategic Plan will advance the Economic Vitality policies set through the Redmond Comprehensive Plan:

                     EV-22 Support Redmond’s growth as a tourism destination and foster tourism-related initiatives that bring investment and economic benefit.

                     Required:

N/A

                     Council Request:

N/A

                     Other Key Facts:

N/A

 

 

OUTCOMES:

The Tourism Strategic Plan process draws on previous studies and reports, current quantitative and qualitative data, and best practices to develop an aligned and organized suite of goals and initiatives that will guide Redmond’s tourism program development and implementation over the next five years.

 

The Lodging Tax Advisory Committee (LTAC) unanimously recommended Council’s adoption of this plan at their April 30, 2024, meeting:

 

“The LTAC recommends the City Council adopt the 2024 Redmond Tourism Strategic Plan, which will function as the guiding document for tourism-related functions for Redmond.”

(Passed 5 yes; 0 no)

 

There are multiple letters of support attached including from the Parks Director, Loreen Hamilton, and various hotel stakeholders.

 

 

 

COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:

 

                     Timeline (previous or planned):

The Tourism Strategic Plan process was launched in October 2023 and conducted research, data analysis, and stakeholder engagement. Draft vision, goals, and initiatives will be presented to Council in May and June of 2024 with a final adoption anticipated in July of 2024.

                     Outreach Methods and Results:

In addition to incorporating feedback from recent studies and engagement efforts, this planning effort included 45+ stakeholder interviews, 45+ visioning workshop attendees, 20+ focus group attendees, 170 questionnaire contacts with a 50% response rate, and various stakeholder briefing meetings.

                     Feedback Summary:

One draft vision statement, four high-level goals with 60+ associated initiatives came through the engagement process.

 

 

BUDGET IMPACT:

 

Total Cost:

N/A

 

Approved in current biennial budget:                                            Yes                                            No                                            N/A

 

Budget Offer Number:

0000040 Community/Economic Development

 

Budget Priority:

Vibrant and Connected

 

Other budget impacts or additional costs:                       Yes                                            No                                            N/A

If yes, explain:

N/A

 

Funding source(s):

Lodging Tax Professional Services - Transferred from the Contingency Fund

 

Budget/Funding Constraints:

N/A

 

  Additional budget details attached

 

 

COUNCIL REVIEW:

 

Previous Contact(s)

Date

Meeting

Requested Action

7/5/2023

Committee of the Whole - Planning and Public Works

Provide Direction

7/18/2023

Business Meeting

Approve

10/3/2023

Committee of the Whole - Planning and Public Works

Provide Direction

10/17/2023

Business Meeting

Approve

5/7/2024

Committee of the Whole - Planning and Public Works

Provide Direction

5/21/2024

Business Meeting

Provide Direction

 

Proposed Upcoming Contact(s)

Date

Meeting

Requested Action

 

Time Constraints:

Approval of the plan will provide direction for the 2025/2026 budgeting process and will allow for program implementation through allocated investments.

 

 

ANTICIPATED RESULT IF NOT APPROVED:

There will be less direction for budget allocations and program implementation.

 

 

ATTACHMENTS:

Attachment A: May 21 Staff Report Presentation

Attachment B: DRAFT Vision, Goals, and Initiatives (April 24, 2024)

Attachment C: Tourism Strategic Plan Final Draft

Attachment D: Parks Director_Letter of Support

Attachment E: TPA and Hotel Partners

Attachment F: Short Term Rental and Hotel Map

Attachment G: DMO Option - Organization Chart