TO: Committee of the Whole - Public Safety and Human Services
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
|
Executive |
Malisa Files, Chief Operating Officer |
425-556-2166 |
|
Fire |
Adrian Sheppard, Fire Chief |
425-556-2201 |
|
Planning and Community Development |
Carol Helland, Director of Planning and Community Development |
425-556-2107 |
|
Police |
Darrell Lowe, Police Chief |
425-556-2529 |
DEPARTMENT STAFF:
|
Executive |
Jan Harrison |
DEI Program Advisor |
|
Fire |
Jim Whitney |
Medical Services Administrator |
|
Planning and Community Development |
Seraphie Allen |
Deputy Director |
|
Police |
Brian Coats |
Captain |
|
Fire |
Liz Downs |
MIH Captain |
|
Planning and Community Development |
Tizsa Rutherford |
Homelessness Program Administrator |
|
Police |
Susie Kroll |
Mental Health Program Administrator |
TITLE:
title
Community Health Through Thrive
OVERVIEW STATEMENT:
recommendation
During the 2023-2024 Budget conversations, Council allocated funds towards mental and behavioral health with the stipulation staff would discuss with Council on the best use of the money. A team made up of the Police, Fire, Planning and Executive Departments have been meeting to discuss the needs of the THRIVE program based on call data and conversations with other jurisdictions. Staff will brief City Council on call data, the recommended uses for the allocated funds as well as next steps in forming a comprehensive community health program.
body
☒ Additional Background Information/Description of Proposal Attached
REQUESTED ACTION:
☐ Receive Information ☒ Provide Direction ☐ Approve
REQUEST RATIONALE:
• Relevant Plans/Policies:
City of Redmond Comprehensive Plan, Community Strategic Plan, Human Services Strategic Plan and Fire and Police Master Plans.
• Required:
N/A
• Council Request:
On November 17, 2023, Council allocated funds to support mental and behavioral health services as well as contingency funds with the stipulation staff would brief Council on recommendations for the budgeted money.
• Other Key Facts:
N/A
OUTCOMES:
At the heart of Redmond’s Community Health and Wellness Program is a commitment to promoting the physical, mental, and overall wellbeing of individuals residing in our community. By supporting connections to resources that provide wraparound services to clients in need, we strive to break down barriers and provide accessibility to long-term resolution. Through analysis of other jurisdictions and Redmond call data, staff is recommending providing additional support to the THRIVE program, including:
• Hiring 3.0 FTE Community Care Coordinators
• Co-locating THRIVE program employees
• Analyze integration of technology
• Use contracted services where City expertise is not available
In conversations with THRIVE employees and data analysis, Redmond needs employees to provide follow-up support to the mental health professional in the Police Department, Mobile Integrated Health in the Fire Department and Homelessness Advocacy in the Planning and Community Development Department. The data shows that for every emergent call there are multiple follow-up calls and appointments causing a strain on the three employees who lead the THRIVE programs.
In addition, collaboration among the employees is important as clients are sometimes handed off to different programs within the City. Physical co-location of personnel as well as technological integration will provide collaboration space and access to information needed to serve Redmond’s customers in a timely and effective manner.
COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:
• Timeline (previous or planned):
Staff has spent time speaking with other jurisdictions including Seattle, Albuquerque, Santa Fe, Portland, Eugene, and others regarding Alternative Crisis response models to glean ideas and lessons learned from other jurisdictions.
• Outreach Methods and Results:
N/A
• Feedback Summary:
Ideas used by other jurisdictions included:
• Various governance models
• Education of dispatchers to triage calls
• Strength of support services for those in crisis
• Careful analysis of jurisdictional needs
BUDGET IMPACT:
Total Cost:
Approximately $905,000 was allocated in the 2023-2024 Budget for behavioral health support.
Approved in current biennial budget: ☒ Yes ☐ No ☐ N/A
Budget Offer Number:
Fire Medical Operations (00017), Police Patrol and Response (00015), Housing and Human Services (00037)
Budget Priority:
Safe and Resilient, Vibrant and Connected
Other budget impacts or additional costs: ☐ Yes ☒ No ☐ N/A
If yes, explain:
N/A
Funding source(s):
General Fund
Budget/Funding Constraints:
N/A
☐ Additional budget details attached
COUNCIL REVIEW:
Previous Contact(s)
|
Date |
Meeting |
Requested Action |
|
11/17/2022 |
Study Session |
Provide Direction |
|
12/6/2022 |
Business Meeting |
Approve |
Proposed Upcoming Contact(s)
|
Date |
Meeting |
Requested Action |
|
N/A |
None proposed at this time |
N/A |
Time Constraints:
There are no time constraints related to allocating the budgeted dollars, however providing additional support to the THRIVE program is a City priority.
ANTICIPATED RESULT IF NOT APPROVED:
Delays in providing additional support to THRIVE will result in a status quo program without the resources to provide additional follow-up care to community members in need.
ATTACHMENTS:
Attachment A: Mission, Vision, Values and Goals of Redmond’s Community Health Program
Attachment B: Presentation