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File #: SS 24-043   
Type: Study Session Status: Presented
File created: 7/2/2024 In control: City Council Study Session
On agenda: 7/23/2024 Final action: 7/23/2024
Title: 2024 Annual Community Survey Results
Attachments: 1. Agenda Memo, 2. Attachment A: 2024 Annual Survey Results

TO: Members of the City Council

FROM: Derek Wing

DEPARTMENT DIRECTOR CONTACT(S):

Executive

Malisa Files

425-556-2166

Executive

Lisa Maher

425-556-2427

 

DEPARTMENT STAFF:

Executive

Derek Wing

Communications Manager

 

 

TITLE:

title

2024 Annual Community Survey Results

 

OVERVIEW STATEMENT:

recommendation

Staff from EMC Research will present the results of Redmond’s annual community survey. It was a survey of residents 18+ in Redmond, WA, and a postcard-to-web survey with a phone option. The survey was conducted from March 14 - April 14, 2024, n=572; Margin of Error +4.1 percentage points. The survey was provided in English, Spanish, Chinese, and Hindi.

 

  Additional Background Information/Description of Proposal Attached

 

 

REQUESTED ACTION:

 

  Receive Information                                            Provide Direction                                            Approve

 

 

REQUEST RATIONALE:

 

                     Relevant Plans/Policies:

Community Strategic Plan, city budget, and other plans that use data collected from the annual community survey to track performance measures.

                     Required:

N/A

                     Council Request:

Council approved the project in city budget.

                     Other Key Facts:

N/A

 

 

OUTCOMES:

CC​ouncilmembers will have a full understanding of the results of the annual community survey and have the opportunity to ask questions and discuss the results. .

 

 

 

COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:

 

                     Timeline (previous or planned):

March 14, 2024 - Statistically valid survey by invitation only to a random subset of residents, including voters and non-voters. April 18, 2024 - Survey open online to the entire community. July 23, 2024 - EMC presents final survey results to Council. August - Results are shared with the community and posted on redmond.gov

                     Outreach Methods and Results:

Postcard invitations soliciting participation in the annual community survey were mailed to about 18,000 Redmond households in March 2024. Follow-up contact was made to ensure a statistically valid representation of Redmond was achieved. The citywide online survey was promoted through enews, social media, emails, and other city communications.

                     Feedback Summary:

N/A

 

 

BUDGET IMPACT:

 

Total Cost:

$51,000

 

Approved in current biennial budget:                                            Yes                                            No                                            N/A

 

Budget Offer Number:

0000027 Community outreach and involvement

 

Budget Priority:

Strategic and Responsive

 

Other budget impacts or additional costs:                       Yes                                            No                                            N/A

If yes, explain:

N/A

 

Funding source(s):

General Fund

 

Budget/Funding Constraints:

N/A

 

 

 

 

 

 

 

 

 

COUNCIL REVIEW:

 

Previous Contact(s)

Date

Meeting

Requested Action

7/9/2024

Committee of the Whole - Finance, Administration, and Communications

Provide Direction

 

Proposed Upcoming Contact(s)

Date

Meeting

Requested Action

N/A

None proposed at this time

N/A

 

Time Constraints:

N/A

 

 

ANTICIPATED RESULT IF NOT APPROVED:

N/A

 

 

ATTACHMENTS:

​​Attachment A - 2024 Annual Survey Results​