TO: Committee of the Whole - Finance, Administration, and Communications
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
|
Technology and Information Services |
Michael Marchand |
425-556-2173 |
DEPARTMENT STAFF:
|
Technology and Information Services |
Courtney Miller |
Technology Project Manager |
|
Technology and Information Services |
Carmen Hall |
Project Mgmt Office Manager |
TITLE:
title
Enterprise Content Management (ECM): SoftResources - Selection Consulting Services
OVERVIEW STATEMENT:
recommendation
Based on the City’s recently completed Enterprise Content Management (ECM) Assessment and the recommendation to select new ECM software that would consolidate disparate practices and technologies across departments, the City has determined to engage SoftResources to assist through the selection of a new ECM.
body
☒ Additional Background Information/Description of Proposal Attached
REQUESTED ACTION:
☐ Receive Information ☒ Provide Direction ☐ Approve
REQUEST RATIONALE:
• Relevant Plans/Policies:
2025/2026 BTIP
• Required:
N/A
• Council Request:
N/A
• Other Key Facts:
N/A
OUTCOMES:
Deliverables include:
• RFP document with business, technical and integration requirements
• RFP response review
• Vendor analysis 5-point decision report
• Demo script, feedback form, and resource support
• Due diligence support
• Decision consulting
COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:
• Timeline (previous or planned):
N/A
• Outreach Methods and Results:
N/A
• Feedback Summary:
N/A
BUDGET IMPACT:
Total Cost:
The engagement is fixed fee - invoiced as phased work is completed - totaling $64,750.
Approved in current biennial budget: ☒ Yes ☐ No ☐ N/A
Budget Offer Number:
362 - BTIP
Budget Priority:
Strategic and Responsive
Other budget impacts or additional costs: ☐ Yes ☒ No ☐ N/A
If yes, explain:
N/A
Funding source(s):
Costs associated with the engagement will come from the 2025/2026 BTIP
Budget/Funding Constraints:
N/A
☐ Additional budget details attached
COUNCIL REVIEW:
Previous Contact(s)
|
Date |
Meeting |
Requested Action |
|
N/A |
Item has not been presented to Council |
N/A |
Proposed Upcoming Contact(s)
|
Date |
Meeting |
Requested Action |
|
6/16/2026 |
Business Meeting |
Approve |
Time Constraints:
N/A
ANTICIPATED RESULT IF NOT APPROVED:
Maintain the current model of siloed, department-driven document management.
ATTACHMENTS:
Attachment A: SoftResources Engagement Letter