TO: Committee of the Whole - Planning and Public Works
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
Planning and Community Development
Carol Helland
425-556-2107
Public Works
Aaron Bert
425-556-2786
Fire
Chief Sheppard
425-556-2201
DEPARTMENT STAFF:
Planning and Community Development
Jason Lynch
Deputy Director
Planning and Community Development
Travis Salley
Development Services Center Manager
TITLE:
title
Process Improvement Effort Update
OVERVIEW STATEMENT:
recommendation
??The City hired Matrix Consulting Group to provide process improvement services related to development review. The Matrix contract and scope of work were approved by the City Council on the May 21, 2024, Consent Agenda. City of Redmond - File #: AM No. 24-070 (legistar.com) The consultant support is being used to help streamline and improve consistency and predictability of the City's permitting and inspection functions, which are supported by the departments of Planning and Community Development, Public Works, and Fire. Three interim deliverables have been completed by the Matrix Consulting Group and are attached to this memorandum to keep Council apprised of the progress being made on the process improvement effort. ?
body
? Additional Background Information/Description of Proposal Attached
REQUESTED ACTION:
? Receive Information ? Provide Direction ? Approve
REQUEST RATIONALE:
* Relevant Plans/Policies:
Comprehensive Plan
Economic Vitality-1 Provide a positive, accessible and "user-friendly" atmosphere to those seeking municipal services.
Economic Vitality-2 Foster a culture throughout the City organization that continuously improves the quality, predictability, timeliness and cost of the development process.
Economic Vitality-12 Evaluate development regulations periodically to:
? Ensure that uses not previously contemplated and that are consistent with the intent of the Comprehensive Plan can locate within the city; and
? Review development...
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