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File #: CM 26-140   
Type: Committee Memo Status: Agenda Ready for Committee of the Whole
File created: 2/23/2026 In control: Committee of the Whole - Finance, Administration, and Communications
On agenda: 3/10/2026 Final action:
Title: UKG Pro Extension - Additional Launch Support
Attachments: 1. Agenda Memo, 2. Attachment A: UKG Service Request Order, 3. Attachment B: Original UKG Pro Statement of Work
Date Action ByActionResultAction DetailsMeeting DetailsVideo
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TO: Committee of the Whole - Finance, Administration, and Communications
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
Human Resources
Cathryn Laird
425-556-2125
Technology and Information Services
Michael Marchand
425-556-2173

DEPARTMENT STAFF:
Technology and Information Services
Courtney Miller
Technology Project Manager
Human Resources
Kseniya Daly
Deputy HR Director
Technology and Information Services
Carmen Hall
Project Mgmt Office Manager


TITLE:
title
UKG Pro Extension - Additional Launch Support


OVERVIEW STATEMENT:
recommendation
Implementing UKG Pro will bring a modern Human Resource Information System (HRIS) to the City, strengthening operational efficiency, expanding employee self-service capabilities, and ensuring a secure, reliable platform. The contract extension secures additional UKG support during launch to help ensure the system is fully aligned with City of Redmond policies, payroll procedures, and collective bargaining agreements.
body

? Additional Background Information/Description of Proposal Attached


REQUESTED ACTION:

? Receive Information ? Provide Direction ? Approve


REQUEST RATIONALE:

* Relevant Plans/Policies:
2025/2026 BTIP
* Required:
N/A
* Council Request:
N/A
* Other Key Facts:
N/A


OUTCOMES:
UKG Pro benefits include:
* Integration of Core HR & Payroll with existing Timekeeping
* Increased self-service options for employees and managers for HR processes
* Streamlined Payroll processes with improved reporting and reduction of manual processes
* Eliminate risk associated with an outdated system (current system end of life 2027)


COMMUNITY/STAKEHOLDER OUTREACH AND INVOLVEMENT:

* Timeline (previous or planned):
N/A
* Outreach Methods and Results:
N/A
* Feedback Summary:
N/A


BUDGET IMPACT:

Total Cost:
The cost for additional UKG launch support is $75,000 through April 2026, followed by $25,000 for each additional month beyond April. The total request is $225,000, allowing for resource coverag...

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