Legislation Details

File #: CM 26-402   
Type: Committee Memo Status: Agenda Ready for Committee of the Whole
File created: 6/10/2026 In control: Committee of the Whole - Public Safety and Human Services
On agenda: 6/16/2026 Final action:
Title: Memorandum of Understanding for Behavioral Health Crisis Intervention Services
Attachments: 1. Agenda Memo, 2. Attachment A: Redmond 911 Diversion MOU, 3. Attachment B: Redmond Data Sharing Agreement, 4. Attachment C: 911 Diversion Dashboard
Date Action ByActionResultAction DetailsMeeting DetailsVideo
No records to display.
TO: Committee of the Whole - Public Safety and Human Services
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
Police
Chief Darrell Lowe
425-556-2521

DEPARTMENT STAFF:
Police
Brian Coats
Deputy Chief
Police
Cory James
Communications Manager


TITLE:
title
Memorandum of Understanding for Behavioral Health Crisis Intervention Services


OVERVIEW STATEMENT:
recommendation
The Police Department seeks authorization from Council to enter a Memorandum of Understanding (MOU) with Crisis Connections to support the City's 911 Diversion initiative. This partnership establishes a collaborative framework in which trained behavioral health specialists from Crisis Connections assist Redmond's Public Safety Answering Point (PSAP) by providing crisis intervention, information and referral services, and support for non-emergency behavioral health-related 911 calls.
The MOU outlines each party's roles and responsibilities, including service delivery, data sharing, confidentiality protections, and collaborative operational procedures. By formalizing this agreement, the Police Department will enhance its ability to provide appropriate behavioral health responses, reduce reliance on emergency services for non-emergent situations, and improve outcomes for individuals experiencing behavioral health crises.
body

? Additional Background Information/Description of Proposal Attached


REQUESTED ACTION:

? Receive Information ? Provide Direction ? Approve


REQUEST RATIONALE:

* Relevant Plans/Policies:
N/A
* Required:
MOUs require Council authorization
* Council Request:
As part of the Police Department's broader alternative response initiative, Council has expressed interest in increasing the likelihood that calls involving individuals in crisis are directed to trained mental health professionals (MHPS) rather than routed through traditional emergency response channels.
* Other Key Facts:
N/A


OUTCOMES:
Implementation of the 911 Diversion MOU will significantly en...

Click here for full text