TO: Committee of the Whole - Finance, Administration, and Communications
FROM: Mayor Angela Birney
DEPARTMENT DIRECTOR CONTACT(S):
Executive
Malisa Files
425-556-2166
Executive
Lisa Maher
425-556-2427
DEPARTMENT STAFF:
Executive
Jill Smith
425-556-2448
TITLE:
title
Communications Plan Update
OVERVIEW STATEMENT:
recommendation
The City's Communication Plan guides staff work to provide the community timely and transparent communication, as well as opportunities to provide feedback so that decision-making is informed by measurable results from community participation and input. Staff will provide Councilmembers with a brief plan update and introduce future areas of focus.
The Communications Plan outlines areas of work in four strategies. Accomplishments to be highlighted include:
Strategy 1: Share timely, transparent, and concise information with the community and organization
* 1.1: Enhanced Focus print newsletter and expanded to digital version
* 1.2: Improved the website including data dashboards, police recruitment webpages, annual plans, etc.
* 1.3: Updated the brand guidelines and tools with an emphasis on diversity, equity, and inclusion
Strategy 2: Utilize modern and efficient communication processes and tools
* 2.1: Improved accessibility, inclusion, and user experience with transition of PDFs to digital formats and a focus on content design
* 2.2: Created internal efficiencies with training, software, DIY templates, and how-to resources
* 2.3: Invested in audio/video system including Comcast transition to HD
Strategy 3: Be prepared and inclusive with updated emergency communication plans
* 3.1: Updated the City's Emergency Communications Plan, Emergency Support Function 15 (ESF-15), and Joint information Center (JIC) Manual
* 3.2: Expanded redmond.gov/Weather webpage and translated emergency messaging
* 3.3: Completed FEMA Public Information Officer (PIO) staff training
Strategy 4: Provide opportunities for an involved community to inform cit...
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