MEMO TO: Members of the City Council
FROM: Mayor John Marchione
SUBJECT:
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Approval of Website Consultant Contract with CivicPlus, in an Amount Not-to-Exceed $97,535.00
I. RECOMMENDED ACTION
recommendation
Authorize the Mayor to sign a contract with CivicPlus, for the purpose of completing Phase 2 of the Redmond.gov website project. This Phase 2 project will take the recently completed website design from Phase 1 into a fully functioning Content Management System (CMS). The work will include project planning, responsive web template development, content editing, content writing and migration, testing, training, and a completed content management system with hosting.
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II. DEPARTMENT CONTACTS
Mike Bailey, Technology and Information Services Director; 425-556-2160
Karen Conrad, Business Analyst, Technology and Information Services; 425-556-2455
Erika Vandenbrande, Deputy City Administrator; 425-556-2457
Lisa Maher, Communications & Marketing Manager; 425-556-2427
III. DESCRIPTION/BACKGROUND
Currently the City is using a CMS implemented in December 2010. The CMS is showing signs of aging, becoming less able to acquire upgrades without consuming high levels of staff resources. The first step in this two-phase approach was to engage the public, frequent users and non-users in a comprehensive outreach project, and gather feedback from residents, businesses, and other community stakeholders on their preferences in a website. The Phase 1 project was completed and the feedback received was utilized to complete the design.
In January, and again in March, the City conducted request for proposal (RFP) processes to choose the Phase 2 vendor to use the design from Phase 1 to build out a CMS. The vendors were asked to have the expertise to build, configure, and implement their recommended system. In addition, they needed to have the ability to recommend and potentially assist with content creation or migration and best practice training. ...
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