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File #: AM No. 18-145   
Type: Staff Report Status: Presented
File created: 9/4/2018 In control: City Council
On agenda: 9/18/2018 Final action: 9/18/2018
Title: Workforce Management System Implementation
Attachments: 1. Agenda Memo No. 18-145, 2. Attachment A: Workforce Management Return on Investment
MEMO TO: Mayor and Members of the City Council
FROM: Malisa Files, Finance Director
SUBJECT:

title
Workforce Management System Implementation


I. RECOMMENDED ACTION
recommendation

Review and discussion of Workforce Management System implementation as a follow-up to the conversation at the Finance, Administration and Communications Committee.
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II. DEPARTMENT CONTACTS

Malisa Files, Finance Director 425-556-2166
Mellody Matthes, Human Resources Director 425-556-2122
Dawn Johnson, Sr. Business Systems Analyst 425-556-2179

III. DESCRIPTION/BACKGROUND

In the 2017-2018 Budget, Council approved the Workforce Management project which would integrate key human resource (HR) business processes, including timekeeping, payroll, personnel records, benefits and learning and certification management. At the time staff knew that the timekeeping system, an in-house developed program, would no longer be supported on its platform. In keeping with the age of the timekeeping system, the City was informed that the current Eden payroll system would eventually be sunset by Tyler Technologies. The City's current HR/Payroll system originally was put in place as a stop-gap measure at the time the City was implementing the Dynamics financial system in 2011. At that time, it was always staff's intention to implement the salary and benefits module that was supposed to be developed as a part of the Dynamics suite. The salary and benefits module for Dynamics never materialized. What was meant to be a short-term solution, became a long-term solution for the City. Now however, it is imperative the City replace the HR/Payroll system in a timely manner so as not to risk a system failure.

Given the reasons stated above, the most viable option for the City was to search for an integrated system to cover all human resource processes and take advantage of the updated customer centric platforms for all of our workforce systems.

Risk Mitigation
As explained above the Ci...

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